New Employment Pass Process Sarawak (2026)
Citra Excel
Sarawak has introduced several new online platforms to digitise the employment pass and work permit application process. If you are hiring foreign workers or sponsoring professionals in Sarawak, here is what has changed and what you need to know.
Need help navigating the new systems? Citra Excel handles the entire application process through the new government portals on your behalf. Call us at +6011-1113 8685 or WhatsApp us for a free consultation.
What Changed in 2026
The Sarawak government has progressively moved immigration and labour processes online through its GENESIS (Government Electronic Networked Ecosystem of Sarawak Immigration System) portal. Where applications were previously submitted in person or through paper-based processes, several key functions are now handled through dedicated online modules.
These changes affect both Employment Pass applications (for skilled professionals and expatriates) and general worker applications (for sectors like manufacturing, construction, and plantation). The goal is to improve processing speed, transparency, and compliance tracking.
Overview of the New Platforms
Here is a summary of the key platforms under the GENESIS ecosystem and what each one handles:
| Platform | Full Name | Purpose |
|---|---|---|
| ALIANCE | Application for Licence, Immigration and Aliens Control Entry | Employment Pass (EP) applications for skilled professionals, managers, and expatriates |
| FWTA | Foreign Worker Time Attendance | Attendance monitoring and compliance tracking for all foreign workers in Sarawak |
| SANSOLS | Sarawak Non-Sarawakian Online System | General worker applications: AP quota, labour licence, and PLKS work permits |
| EXPRT | Expatriate Management System | Management and tracking of expatriate workers post-approval |
| HAVEN | — | Dependant passes, social visit passes, and related applications |
| eVDR | Electronic Visa with Digital Reference | Visa application and digital reference processing |
All of these platforms are accessed through the central GENESIS portal at genesis.sarawak.gov.my. Employers and authorised agents register once on GENESIS and then access the relevant module for their application type.
ALIANCE: Employment Pass Applications
ALIANCE is the module for Employment Pass (EP) applications. If you are hiring a skilled professional, manager, or expatriate to work in Sarawak, the EP application is now submitted through ALIANCE.
What ALIANCE handles:
- New EP applications — submit the full application package online, including company documents and candidate details
- Document uploads — supporting documents (SSM forms, tenancy agreements, candidate qualifications) are uploaded digitally
- Status tracking — employers and agents can track the progress of each application through the portal
- EP renewals — renewal applications are also processed through ALIANCE
- Cancellations — EP cancellation requests when an employee leaves
For the full list of EP eligibility requirements, company criteria, and document checklists, see our Sarawak Employment Pass guide. The requirements themselves have not changed — what changed is how applications are submitted and tracked.
FWTA: Foreign Worker Time Attendance
FWTA (Foreign Worker Time Attendance) is a compliance and monitoring system. Once a foreign worker has arrived and been placed in Sarawak, their employer is required to register them on the FWTA system.
FWTA is used for:
- Attendance tracking — recording the presence and work status of foreign workers
- Compliance monitoring — the government uses FWTA data to monitor that workers are employed at their approved workplace
- Reporting — employers can generate reports for their own records and for government audits
Important: FWTA registration is a compliance requirement. Employers should ensure all their foreign workers are registered on the system promptly after arrival and permit issuance.
SANSOLS: General Worker Applications
SANSOLS (Sarawak Non-Sarawakian Online System) is the portal for general foreign worker applications. If you are hiring workers for manufacturing, construction, plantation, agriculture, or services sectors, the process goes through SANSOLS.
SANSOLS handles:
- AP Quota applications — the Approval in Principle (AP) that authorises your company to hire foreign workers
- Labour Licence applications — individual worker permits under the Sarawak Labour Ordinance
- PLKS processing — the Visitor's Pass (Temporary Employment) work permit
- Quota management — tracking how many workers have been hired against your approved quota
For a detailed walkthrough of the AP Quota and work permit application process, see our work permit requirements and AP Quota guide.
EXPRT and HAVEN
Two additional modules you may encounter:
- EXPRT (Expatriate Management System) — used for managing expatriate records post-approval. If your company has EP holders, their records are maintained in EXPRT
- HAVEN — handles applications for dependant passes (for the family members of EP holders) and social visit passes. If your expatriate employee is bringing their spouse or children, the dependant pass application goes through HAVEN
Most employers will interact with EXPRT and HAVEN through their employment agency rather than directly.
How the Platforms Fit Together
All of these platforms sit under the GENESIS ecosystem. Here is how they connect:
The key point for employers: you register once on GENESIS and then access whichever module is relevant to your application. Your employment agency can manage all of this on your behalf.
What Employers Need to Do Now
If you are hiring foreign workers or sponsoring an Employment Pass in Sarawak, here are the practical steps:
- Register on the GENESIS portal — if your company has not already registered at genesis.sarawak.gov.my, do so. You will need your SSM registration details
- Ensure your company documents are up to date — SSM registration, business licence, Forms 9/24/49, and tenancy agreement should all be current. Outdated documents will cause application rejections
- Understand which platform applies to your needs — ALIANCE for Employment Passes, SANSOLS for general workers. The requirements for each are different
- Work with a licensed employment agency — the new platforms are designed for use by registered agencies and employers. A licensed agency navigates these systems daily and can manage the entire process on your behalf
Note: The underlying requirements for hiring foreign workers have not changed — the same documents, eligibility criteria, and approval processes apply. What changed is that these applications are now submitted and tracked online rather than through paper-based processes.
Employment Pass Application: Step by Step
The Employment Pass application process through ALIANCE follows this workflow:
Company registration on GENESIS
Register your company on the GENESIS portal with your SSM details and supporting documents.
Hiring Outcome Report (JobSarawak)
Post the position on JobSarawak for a minimum of 14 days and obtain the Hiring Outcome Report showing local hiring efforts were made.
Submit EP application via ALIANCE
Upload all supporting documents including company forms, candidate qualifications, employment contract, and Hiring Outcome Report.
Government review and approval
The application is reviewed by the relevant authorities. Track the status through ALIANCE.
Visa and pass issuance
Once approved, the Employment Pass and entry visa are processed. The EP holder can then enter Sarawak and begin work.
Post-arrival: FWTA and EXPRT registration
Register the EP holder on FWTA for attendance tracking and EXPRT for expatriate management.
For EP eligibility requirements, company criteria, and a full document checklist, see our Sarawak Employment Pass guide.
General Worker Application: Step by Step
For general foreign workers (manufacturing, construction, plantation, agriculture, services), the application process goes through SANSOLS:
Company registration on GENESIS
Same as above — register your company on the GENESIS portal if not already done.
Hiring Outcome Report (JobSarawak + RTM)
Post the position on JobSarawak for 14 days and advertise on RTM. Obtain the Hiring Outcome Report.
AP Quota application via SANSOLS
Submit the Approval in Principle (AP) application with company documents, accommodation details, and the Hiring Outcome Report.
Recruitment and Labour Licence
Once AP is approved, source candidates (from Indonesia for general workers) and apply for individual Labour Licences through SANSOLS.
Visa and PLKS work permit
Visa is processed via eVDR. The PLKS (Visitor's Pass — Temporary Employment) work permit is issued upon arrival and completion of requirements.
Post-arrival: SAFHIS, PERKESO, FWTA
Workers complete medical screening (SAFHIS), are registered for PERKESO (social security), and added to the FWTA attendance system.
For detailed document checklists and sector-specific requirements, see our work permit requirements and AP Quota guide.
Frequently Asked Questions
What is ALIANCE and how does it affect Employment Pass applications in Sarawak?
ALIANCE is the Sarawak government's online portal for Employment Pass (EP) applications. Employers now submit EP applications, upload supporting documents, and track approval status through ALIANCE. It is accessed through the GENESIS portal at genesis.sarawak.gov.my.
What is FWTA in Sarawak?
FWTA (Foreign Worker Time Attendance) is a government system for monitoring foreign worker attendance and compliance in Sarawak. All employers with foreign workers are required to register their workers on the FWTA system for time and attendance tracking.
What is SANSOLS used for in Sarawak?
SANSOLS (Sarawak Non-Sarawakian Online System) handles general worker applications in Sarawak. This includes AP quota applications, labour licence applications, and PLKS work permit processing. It is the portal employers use when hiring general workers for sectors like manufacturing, construction, and plantation.
Do I need to register on all the new government platforms?
It depends on your hiring needs. All employers start by registering on the GENESIS portal. From there, you use ALIANCE if you are sponsoring an Employment Pass, or SANSOLS if you are hiring general workers. FWTA is required for all employers with foreign workers for attendance tracking purposes. EXPRT and HAVEN are relevant if you have expatriates with dependants.
Can a licensed agency handle the new online applications for me?
Yes. Licensed employment agencies like Citra Excel can manage the full application process on your behalf through the new government portals. This includes ALIANCE for Employment Passes, SANSOLS for general worker permits, and all related registrations.
References
- GENESIS Portal — Sarawak Immigration
- Sarawak Employment Pass (EP) Guide
- Work Permit Requirements & AP Quota Sarawak
- Why Sarawak Has Its Own Immigration System
Agensi Pekerjaan Citra Excel Sdn. Bhd. is a JTKSWK-licensed employment agency in Kuching, Sarawak (Licence No: JTKSWK0006-C/25). We manage the full application process through ALIANCE, SANSOLS, and all other government platforms on your behalf. Contact us for a free consultation.
Our website and its contents are provided for general information purposes only and nothing on this website or in its contents is intended to provide professional advice. Please contact us at hello@citra-excel.com or +6011-1113 8685 for more information.
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