Privacy Policy
Last updated: June 1, 2025
Agensi Perkerjaan Citra Excel Sdn Bhd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
- Name, email address, phone number
- Resume and employment history
- Educational background and qualifications
- Identification documents (for compliance purposes)
Usage Information
- Website usage data and analytics
- IP address and browser information
- Cookies and similar technologies
2. How We Use Your Information
- To provide employment placement services
- To match job seekers with suitable employment opportunities
- To communicate with you about our services
- To comply with legal and regulatory requirements
- To improve our website and services
- To process work permits and visa applications
3. Information Sharing
We may share your information with:
- Potential employers (with your consent)
- Government agencies for compliance purposes
- Third-party service providers who assist us in our operations
- Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
6. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Agensi Perkerjaan Citra Excel Sdn Bhd
Email: hello@citra-excel.com
Phone: +601111138685
Address: Lot 332, Block 215, Jalan Batu Kawa, 93250 Kuching, Sarawak
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.