Domestic Helper & Maid Placement in Sarawak

We help Sarawak families find and hire foreign domestic helpers (pembantu rumah) from Indonesia and the Philippines. Our service covers the full process from application to placement, with ongoing support after your helper arrives.

Who Can Hire a Domestic Helper?

Malaysian citizens residing in Sarawak who need a domestic helper for:

Childcare

Elderly Care

Household Work

Cooking

Source Countries

Indonesia

  • Most common source country for domestic helpers in Sarawak
  • Cultural and language familiarity
  • Established recruitment channels

Philippines

  • English-speaking candidates available
  • POLO verification required
  • Additional documentation process handled by us

What We Handle

  • Licence application — domestic helper licence application with the Labour Department
  • Candidate selection — help you find a suitable helper based on your family's needs
  • Documentation — all paperwork including visa, work permit, and insurance
  • Medical screening — arranged upon arrival at a panel facility
  • PERKESO registration — social security registration for your helper
  • Post-placement support — ongoing follow-up and assistance after placement

Frequently Asked Questions

Can I hire an Indonesian or Filipino maid in Sarawak?

Yes, both Indonesia and the Philippines are approved source countries for domestic helpers in Sarawak. Filipino helpers require additional POLO verification. Read our Filipino helper guide.

What is the minimum household income to hire a domestic helper?

Income requirements vary depending on the source country and are assessed as part of the application. Contact us to check your eligibility.

How long does the maid placement process take?

Typically 2 to 3 months from application to arrival, depending on the source country and documentation requirements.

What are my responsibilities as a domestic helper employer?

You must provide accommodation, food, rest days, and register your helper for PERKESO (social security). Read our PERKESO guide.

What is the difference between hiring an Indonesian and Filipino helper?

The main differences are in documentation requirements and language. Filipino helpers typically speak English and require POLO verification from the Philippine embassy. Indonesian helpers have simpler documentation and cultural/language familiarity with Sarawak.

Looking for a Domestic Helper?

Contact us to discuss your family's needs and get started.

Dzilwana (Zill) specialises in domestic helper placements.